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Welcome to The modern CEO! I’m Stephanie Mehta, CEO and Chief Content Officer of Mansueto Ventures. Each week, this newsletter explores comprehensive approaches to leadership drawn from conversations with executives and entrepreneurs, and from pages…a company.AndFast company. If you received this newsletter from a friend, you canSign up to get it yourselfEvery Monday morning.
Over the past three decades, the position of Chief Human Resources Officer (CHRO) has evolved from a director of workplace policies to a position of administrator Strategic partner To the CEO and other company leaders. Serial entrepreneur Marc Lore (who has created companies like Jet.com and Wonder) says the chief human resources officer can be a founder’s most important employee. In some organizations, the head of HR oversees culture and inclusion, and many lead generative AI teams to understand the impact of automation on their companies.
The misunderstood HR CEO
However, some CEOs misunderstand the role an HR director plays in a company, says Johnny C. Taylor Jr., president and CEO of the trade association SHRM, formerly known as the Society for Human Resource Management.
“The one thing CEOs don’t fully understand or appreciate is about HR heads [is] “They have this really unique position of representing both the employee and the employer,” Taylor says. “This is unlike any other job. Your CFO knows that their loyalty and duty is to make a profit. Your CTO protects the company’s systems. Your CHRO, on the other hand, serves two groups of internal stakeholders.
Taylor cites the return-to-the-office debate as an example of a situation where HR leaders need to balance the demands of company leadership with the perspectives of employees. “The CEO wants direction [employees] “For those coming, but what happens if they all quit — or worse, quit and stay,” he said, referring to “quiet resignation,” or employees doing the bare minimum, “and then the company ends up with a productivity or engagement problem.”
“The whole self”, new issues
HR leaders are also on the front lines of managing an increasingly diverse workforce, Taylor says. This diversity, combined with the increasing informality of work – for example, casual dress and rude language – as well as the acceptance that employees can bring their own ‘stuff’.Their entire selves“At work the spread of potentially divisive social media posts leads to more friction in the workplace.
Sharm research The study released this year found that two-thirds of US workers experienced or witnessed incivility in the workplace in the past month, and that those who rate their workplaces as “uncivil” are more than twice as likely to consider leaving their jobs. Some uncivil behaviors, according to SHRM, include addressing others in a disrespectful manner; interrupting or silencing others; Excessive monitoring or micromanagement.
Dialogue and diversity
SHRM launched the One Million Civic Conversations initiative to encourage inclusive conversations in the workplace. “Let’s encourage dialogue, not just dialogue with people you like or agree with, but also with people who clearly disagree with you,” Taylor says.
The organization’s website features a number of tools and tips to help leaders navigate difficult conversations, such as debates about politics and race. One recommended article On Managing Political Discourse Suggests Employers Acknowledge Employees’ Differences; Remind everyone that work should be a place where everyone feels included and respected; And encourage healthy but respectful dialogue that comes from a place of curiosity.
This is good advice for any leader looking to navigate a potentially difficult conversation at work, but it can also help CEOs understand the needle that HR managers are moving as they seek to foster diverse teams of employees. Good business Making sure employees feel safe and heard.
Authority for senior HR officials
What is the dynamic at your company between HR and the rest of executive leadership? If you are a Chief Human Resources Officer or Chief People Officer, do you feel that your obligations to your CEO and the company’s employees are always in conflict? Write me in stephaniemehta@mansueto.comand your experiences can form the basis of a future newsletter.
If you are a senior human resources executive, you may want to consider nominating your organization for it Fast companyThe Best Workplaces for Innovators program, which celebrates companies and nonprofits that are empowering employees at all levels to innovate. This program is as much a celebration of culture – an integral part of the HR remit – as it is about innovation. You can check out last year’s honorees here.
Read more: Human Resources at work
What all The employer needs to know About human resources management
Amazon’s head of human resources has one of the biggest jobs in technology
Why do more people want to work in HR now?
The most innovative HR companies of 2024 are embracing AI
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