Business

How to build and maintain a truly resilient company culture

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The opinions expressed by Entrepreneur Contributors are their own.

In the business world, flexibility has emerged as a necessity rather than an unfortunate idea. It is described as the ability to recover from challenges, whether based on adversity, conflict, or failure.

However, I believe that resilience extends beyond personal abilities. A truly resilient company grows collective strength as a culture, and is especially beneficial for industries like real estate that suffer from a cycle of unpredictable markets.

At SetSchedule, flexibility is not just a trait, it is an ideology woven into the fabric of our business strategy.

Related: 8 Ways Successful People Master Resilience

Redefining the strategic objective to promote growth and consolidation

Started as a marketplace for Realtors to meet and exchange leads, SetSchedule’s scope was initially very narrow.

As the company has evolved, we have noticed greater challenges permeating the real estate industry. These challenges presented the opportunity to be more than just another proptech startup. With a strategic intent to achieve greater flexibility, we recognized our duty to provide a more expansive solution to our customers and the entire industry.

Phil Rosenzweig adequately illustrates the importance of strategic intent. in book, The halo effect…and the other eight illusions that fool managersHe suggests that reinventing strategic purpose can guide companies as they adapt to volatile market conditions, growing needs, and cultural evolution.

We’ve discovered this to be true on our journey to become a resourceful communication platform that democratizes the real estate process.

The challenges of the transitional period have contributed to strengthening our culture and enhancing its resilience.

An agile company culture requires a collaborative effort

Flexibility must be embedded in the structures of an organization’s culture, absorbing influence from every team member regardless of their designation. This comprehensive subscription ensures that everyone understands the company’s mission, goals, and values.

Jim Collins, in his seminal book Business directory, From good to great: Why some companies make the leap…and others don’tDescribes the importance of getting the right people on the bus and in the right seats before you schedule your trip.

This sums up our philosophy at SetSchedule. Striving to ensure everyone understands our vision, we cultivate a strong culture capable of navigating the stormy seas of the real estate market with calm.

Embracing learning as a catalyst for resilience

Embedding the spirit of continuous learning in the work culture generates flexibility. Challenges are viewed as stepping stones and opportunities for learning and growth.

By fostering a culture that promotes learning, we build collective resilience, which helps us recover quickly and efficiently after setbacks or failures.

Carol S. DweikKnown for her work on mindsets, she notes that organizational resilience is linked to fostering a growth mindset. Unlike a fixed mindset, which views abilities as fixed, a growth mindset values ​​the journey of continuous learning, evaluation, and growth.

Related: Flexibility is one of the most important traits of entrepreneurship. Practicing this can help you build it.

Building resilience through emotional intelligence

At my company, another cornerstone for developing a resilient work culture is emotional intelligence.

Overcoming setbacks requires employees who are able to understand and manage their emotions. Emotional self-awareness, empathy, and personal effectiveness not only help in overcoming personal challenges, but also help foster positive relationships in the workplace.

Encouraging these aspects within our team has improved stress management and conflict resolution, which are critical components of resilience.

Resilience through social responsibility

Participating in social responsibility initiatives enhances organizational resilience by building strong relationships with the community and stakeholders. It demonstrates a commitment to more than just profit, and demonstrates a dedication to community growth and well-being.

This in turn strengthens the brand and fosters a sense of pride and purpose within the team.

My company actively participates in and supports various community engagement programs. We have found that this not only uplifts the communities we serve, but also enriches our company culture, imbuing our team with a sense of purpose that transcends everyday struggles.

A long-term vision for sustainable resilience

Finally, resilience is not just about recovery in the short term; It’s also about maintaining that momentum into the future. It requires a clear long-term vision that can guide decision-making, strategy formulation and cultural development. This vision should be adaptable, able to evolve as external circumstances change, but always provide a beacon for the company’s direction.

We are constantly improving our vision, making sure it remains relevant and inspiring to our team. This long-term perspective helps us frame our daily actions and challenges within a broader context, providing clarity and motivation even in difficult times.

Related: From Setback to Success – 4 Ways to Turn Your Struggle into Resilience

In conclusion, SetSchedule’s journey towards building and sustaining a resilient company culture is multi-faceted, grounded in strategic intent, team effort, continuous learning, emotional intelligence, transparent communication, innovation, employee well-being, social responsibility and a consistent long-term vision. .

Together, these elements enhance our ability to adapt and thrive amidst adversity, ensuring we remain relevant in the face of the unpredictable dynamics of the real estate industry.

The path toward building such a culture is ongoing, evolving, but ultimately rewarding. It ensures that, no matter what challenges we face, we have the foundation to not only persevere but to become stronger and more grounded in our endeavors.

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