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Whether you’re a salaried office worker, or an hourly blue-collar worker, innovative companies offering HR benefits, policies, and technology are changing the ways we work. While AI is already impacting some key HR functions such as recruiting, one trend has transformed all aspects of HR: the ubiquitous use of mobile apps.
Kimberly McNeil, HR knowledge consultant at the Society for Human Resource Management, describes AI as “the elephant in the room” and “the new kid on the block.” However, she says every element of HR — from how employees receive benefits, schedule their shifts, and advance their careers — can now be done on a mobile device.
“Most employees feel more comfortable using their phones,” says McNeil. “It’s just where we are as a society. Even in my personal life, I rarely use a computer. Everything happens either on a phone or a tablet.
Alice, CarrotAnd CleoAll of Fast Company’s Most Innovative Companies winners in the HR category have mobile apps. If an employee care company doesn’t submit an application, it’s “almost dead in the water,” says McNeil. “If employees need quick access to benefits information when emergencies arise, a [mobile app] It will be the first method they get.
Innovative companies are providing easy-to-use mobile applications for historically overlooked sectors of the economy. For example, almost 70% of the US workforce hold front-line in-person jobs and 73% of these employees are still forced to use paper forms.
now, Yupik It allows frontline workers to use their phones to evaluate in-store task checklists, onboard, upskill, and fill out employee surveys. Plus, Mile It allows small business owners to control payroll and HR and benefit from the palm of their hands Shift key The mobile app connects healthcare professionals with open shifts at facilities in their area.
Of course, “employers and HR professionals should definitely think about AI,” says McNeil. “When cell phones and handheld devices became big, there were initial concerns, but [AI] Here, we have to accept it. We are the gatekeepers of where [assessing] Things like privacy, safety, and biases.
And if the growth of mobile phones is any indication, you may be right.
Explore Fast Company’s complete 2024 list of Most Innovative Companies, featuring 606 organizations that are reshaping industries and culture. We’ve selected the companies with the biggest impact across 58 categories, including advertising, AI, design, sustainability, and more.
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